AgentAI ("we", "us", "our") provides a real estate CRM and prospecting automation framework. We are committed to protecting the integrity of your personal operations and maintaining strict architectural compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We work under a secure, isolated multi-tenant architecture. All contact information, property tracking entries, and notes uploaded to the platform are completely segregated:
A. Account Operation Profiles: Identity, office name, phone credentials, email configurations, and transactional billing histories managed securely by our gateway partner, Stripe.
B. Contact Imports: Customer and homeowner contact details you add yourself, for example by typing them in or importing a spreadsheet (CSV) file exported from your current system.
C. What You Ask Ali: When you type or speak a request to Ali, we keep what you said, the voice recording and what Ali did with it for 12 months, so Ali can learn from your corrections and we can fix what she gets wrong. After 12 months it is removed.
To preserve complete data sovereignty, our database configurations and application production files are deployed inside cloud clusters physically hosted in Sydney, Australia.
Specific internal processing functions safely pass minimal operational data fragments through secure API loops to isolated system sub-processors (including Google Gemini for specialized text evaluation and parsing routines). Information passed to AI compute matrices is executed on isolated engines and is explicitly barred from inclusion in public foundational model fine-tuning.
Outbound pipelines built within the framework run with mandatory, immediate opt-out features to satisfy the conditions of the Spam Act 2003. Contacts registering an unsubscribe signal are immediately isolated by the platform logic engine from future system-directed marketing automation tracks.
For questions concerning your stored information profiles, file revision requests, or privacy inquiries, contact our tracking supervisor directly via email: hello@agentai.com.au or by mail to 38 Winston Rd South, Palmwoods Qld 4555.